About Us

About us

Redefining Community Access and Transport

At SKOOT, we are redefining Community Access and Transport with a people-first approach. Our mission is to provide safe, flexible, and reliable support solutions that empower individuals with independence, freedom, and choice. We understand the challenges of community access and are committed to making transportation seamless, affordable, and tailored to individual needs.

With our fair pricing, 24/7 on-demand service, and NDIS-friendly options, we ensure hassle-free travel for social outings, medical appointments, work, education, and more. Whether it's a quick trip or full-day support, SKOOT is here to help you navigate your journey with comfort and confidence.

MEET OUR TEAM

Reliable, Friendly, Dedicated

At SKOOT Community Access, our team is made up of passionate changemakers, advocates, and problem-solvers with a shared commitment to creating safe, friendly, and reliable transport for all. With lived experience, industry expertise, and a deep understanding of the challenges faced by people with disabilities, our team brings both heart and innovation to every journey. Whether it’s helping you get to an appointment, supporting independence, or co-designing solutions to make transport more inclusive, we’re here to do things differently.

Courtney Radford

Managing Director

Courtney brings nearly 20 years of experience in the private sector, state government, and disability services. Her passion for delivering top-tier service stems from a strong background in social justice and advocacy. Known for her empathy, integrity, and meticulous attention to detail, Courtney ensures that every client receives the same level of care she would give to her own loved ones. She plays a key role in building meaningful relationships with clients and their support networks.

Josh Radford

Director of Operations

With 20 years of experience managing complex rosters and large teams, Josh is a master of problem-solving and logistics. His expertise in policy development, scheduling, and team leadership keeps SKOOT running smoothly. Passionate about supporting people with disabilities in achieving independence, Josh excels at balancing business needs with personal support. His ability to connect with people and ensure efficient, compassionate service delivery makes him a crucial part of the team.

Natalie Radford

Relationships Manager

With over 20 years of experience in business and finance within the public sector, disability, and community services sectors, Natalie excels at building strategic partnerships with large organisations, government agencies, and industry leaders to forge strong and trusting collaborations.  She has the ability to secure win/win solutions for internal and external clients, whilst focusing on creating seamless, client-first solutions, driving innovation and fostering long-term, sustainable change in accessible transport.

Our Mission

Our mission is to empower individuals by delivering reliable, accessible, and values-led community access and transport services. We build trust through consistency, transparency, and action—supporting people in their everyday lives while creating meaningful work for support workers. We’re committed to designing solutions with our community, not just for them, and we centre dignity, respect, and flexibility in everything we do. Profit is never our sole measure of success—impact is. Together, we’re proving that social impact businesses can be ethical, profitable, and embraced by the community.

  • 1. Integrity

    We do the right thing—always. Our decisions are grounded in honesty, fairness, and long-term impact, even when no one’s watching and especially when it’s hard.


    We bring this to life by: We speak up, stand by our principles, and make decisions that reflect fairness and transparency.


  • 2. Accountability

    We own what we do. We deliver consistently, take responsibility when things go wrong, and fix problems with action—not excuses.


    We bring this to life by: We follow through, own our mistakes, and step up to solve problems quickly and honestly.


  • 3. Compassion

    People come first. We treat every client, worker, and partner with respect, care, and dignity—because how we show up matters just as much as what we do.


    We bring this to life by: We listen deeply, respond with care, and treat every person with the same respect we’d want for our own families.


  • 4. Sustainability

    We build for the long run. No shortcuts, no inflated costs—just thoughtful, client-focused growth that serves people today and protects support for tomorrow.


    We bring this to life by: We build systems that last, use resources wisely, and scale in ways that protect quality service.


  • 5. Pioneering

    We don’t follow trends—we set new standards. Through innovation, inclusion, and co-design, we create bold solutions that move the whole sector forward.


    We bring this to life by: We challenge old ways of thinking, try new ideas fearlessly, and co-create better solutions with our community.


Our Value

Services that flex around Real Life

Our Vision

Our vision is to increase the number of people accessing their community on their own terms, by removing transport barriers and reimagining support as something inclusive, respectful, and empowering.


Our Difference

Grounded in Lived Experience